Experience the behind-the-scenes journey through Moody Center, filled with surprises
you could only find in Austin, TX.
Public ticketed tours will be available in Summer 2025. If groups of 10+ are interested in scheduling a tour outside the summer dates, please email guestservices@moodycenteratx.com.
This summer, Moody Center will open its doors for a behind-the-scenes look into what has made it one of the top 10 busiest arenas in the nation after only two years of opening. The expertly guided, 75-minute tour will tell the story and transformation of Moody Center from a 2018 paper napkin blueprint drawing by Matthew McConaughey to the award-winning $375 million dollar development completed in Spring 2022.
Learn how the venue was specifically designed to create a University of Texas basketball home-court advantage as well as an elevated concert experience bringing the best and biggest names in live entertainment to the capital city. Guests will have the ability to explore areas of the arena not typically open to the public, such as the back-of-house artist hallway, talent dressing rooms, and the exclusive Moët & Chandon Imperial Lounge.
CELEBRATE SOMETHING SPECIAL
To commemorate a special event, birthday or anniversary, the option to utilize Moody Center’s iconic marquee located on the Self Concourse will be available for a small fee on a first-come basis.
Option to purchase after carting tickets.
Austin Arena Company will make contributions to Red River Rising to support its community initiatives from these and other activities.
KNOW BEFORE YOU GO
- Participants must purchase tickets online. Your phone is your ticket. Download the Moody Center App to add tickets to your digital wallet. Printouts or screenshots will not work for entry.
- Tickets are required for all guests, age two and older. Those younger than two years of age are free of charge.
- Tours are approximately 75 minutes in length. Groups over 20 will be split up into multiple tours. Comfortable walking shoes are encouraged. Find Moody Center’s clear bag policy here.
- Tours will meet at the Northwest Lobby Entrance.
- Every tour will strive to give attendees a full experience, however tour routes are subject to change due to possible events and activities taking place in the arena.
- All sales are final. In the event a tour is cancelled by Moody Center, a refund will be issued.
- Moody Center tours follow a predetermined route timed to maximize the experience of all guests. Specific seat locations are not available to visit after or during the tour.
- Please note that although strollers will be permitted, wagons are not allowed on the tour.
- Photography is permitted on the tour except in areas explicitly forbidden by the tour guide. Photography is not permitted for any commercial use. Videography and other recordings are not permitted at any time while on the tour.
- If you have a disability requiring any type of accommodation, we encourage you to contact us at guestservices@moodycenteratx.com to ensure assistance can be provided.
FREQUENTLY ASKED QUESTIONS
Moody Center is committed to providing a first-class experience for all of our guests, including guests with disabilities. All tours are accessible by patrons with disabilities and dedicated team members are available to work with you in order to provide reasonable accommodations for your tour experience. Please note that Moody Center staff cannot provide special wheelchair assistance on-site. Guests with disabilities who are unable to independently operate their wheelchair should be accompanied by someone able to assist them during the tour.
In order to speak with someone regarding the need for an accommodation, please contact guestservices@moodycenteratx.com prior to booking your tour.
Please see our Accessibility Guide for more information.
In order to speak with someone regarding the need for an accommodation, please contact guestservices@moodycenteratx.com prior to booking your tour.
Please see our Accessibility Guide for more information.
Areas available to visit on the tour include the Moët & Chandon Imperial Lounge, Founder’s Room Speakeasy, talent rooms, suites, and more. Unfortunately, access to The University of Texas basketball locker rooms will NOT be a part of the venue tour.
Tour routes and experiences are subject to change due to events and activities taking place in the arena.
Tour routes and experiences are subject to change due to events and activities taking place in the arena.
Tickets will not be sold on-site and must be purchased online in advance.
Public ticketed tours will be available in Summer 2025. If groups of 10+ are interested in scheduling a tour outside the summer dates, please email guestservices@moodycenteratx.com.
Public ticketed tours will be available in Summer 2025. If groups of 10+ are interested in scheduling a tour outside the summer dates, please email guestservices@moodycenteratx.com.
Tickets must be purchased online in advance.
Public ticketed tours will be available in Summer 2025. If groups of 10+ are interested in scheduling a tour outside the summer dates, please email guestservices@moodycenteratx.com.
Public ticketed tours will be available in Summer 2025. If groups of 10+ are interested in scheduling a tour outside the summer dates, please email guestservices@moodycenteratx.com.
All tour dates, times, and stops are subject to frequent changes without notice due to events at Moody Center.
Public ticketed tours will be available in Summer 2025. If groups of 10+ are interested in scheduling a tour outside the summer dates, please email guestservices@moodycenteratx.com.
Public ticketed tours will be available in Summer 2025. If groups of 10+ are interested in scheduling a tour outside the summer dates, please email guestservices@moodycenteratx.com.
Tour guests are encouraged to park in nearby garages on The University of Texas campus which include Manor Garage or Trinity Garage. Hourly rates apply, learn more and find locations here. Payment is made at the completion of your visit by taking your entry ticket to the garage office, pay stations, or automated pay machines at select exits.
ADA parking is available at Manor Garage on a first-come basis on the bottom floor. Please arrive early to ensure parking as close to the bottom floor as possible and use ramp as there is not an elevator in the garage.
If any guest needs to be dropped off at the entrance, they may do so from Robert Dedman Dr. outside of the Moody Center Dell Technologies Plaza and then go to the Northwest Lobby to check-In.
Please see here for a depiction of these parking areas.
ADA parking is available at Manor Garage on a first-come basis on the bottom floor. Please arrive early to ensure parking as close to the bottom floor as possible and use ramp as there is not an elevator in the garage.
If any guest needs to be dropped off at the entrance, they may do so from Robert Dedman Dr. outside of the Moody Center Dell Technologies Plaza and then go to the Northwest Lobby to check-In.
Please see here for a depiction of these parking areas.
Tour guests should enter at the Northwest Lobby security gate, view map here. Please have your mobile tickets ready.
Children age two (24 months) and older require a ticket; those younger than two years of age are admitted for free and do not require a ticket.
Photography is permitted on the tour except in areas explicitly forbidden by your Tour Host. Photography is not permitted for any commercial use. Videography and other recordings are not permitted at any time while on tour.
For the health and safety of all guests, and to expedite the entry process, Moody Center requests that guests do not bring a bag to the arena.
If necessary, guests are permitted to bring a bag that fits within the following specifications:
A CLEAR BAG POLICY is in effect to enhance existing security measures and expedite venue entry at Moody Center.
Approved bags include:
Bags that are clear plastic and do not exceed 14″ x 14″ x 6″
One-gallon clear resealable plastic storage bags
Non-clear clutch bags or wallets must not exceed 5″ x 9″ x 1.5”
Prohibited bags include:
Any and all bags that do not meet the criteria above including items such as grocery totes, mesh or straw bags, duffle bags, diaper* bags, camera/binocular cases, and any other bags that arena event staff deem to not meet the clear bag policy.
*Items normally carried in a diaper bag must be placed into a clear plastic bag for entry.
If necessary, guests are permitted to bring a bag that fits within the following specifications:
A CLEAR BAG POLICY is in effect to enhance existing security measures and expedite venue entry at Moody Center.
Approved bags include:
Bags that are clear plastic and do not exceed 14″ x 14″ x 6″
One-gallon clear resealable plastic storage bags
Non-clear clutch bags or wallets must not exceed 5″ x 9″ x 1.5”
Prohibited bags include:
Any and all bags that do not meet the criteria above including items such as grocery totes, mesh or straw bags, duffle bags, diaper* bags, camera/binocular cases, and any other bags that arena event staff deem to not meet the clear bag policy.
*Items normally carried in a diaper bag must be placed into a clear plastic bag for entry.
Tours last approximately 75 minutes. Please wear comfortable walking shoes.
No. To ensure an optimum experience, all tours are expertly guided.
Strollers are allowed but wagons are not permitted on the tour. Moody Center is not responsible for lost, stolen or damaged items.
Trained service animals as defined by the Americans with Disabilities Act (ADA) are welcome at Moody Center. Service animals must remain on a leash or in a harness at all times, unless special circumstances exist.
All other animals, pets, and wildlife are prohibited.
All other animals, pets, and wildlife are prohibited.
Food is not permitted on the tour. Guests are encouraged to bring water bottles.
Snacks for children or guests with dietary needs are permitted.
Snacks for children or guests with dietary needs are permitted.
Moody Center tours are currently only available in English.
Moody Center tours begin promptly as scheduled. We ask that you and your party arrive 20 minutes prior to your scheduled reservation to allow time for parking, security, and check-in. Please be prepared to present your mobile tour ticket(s) upon check-in, accessible via the Moody Center App. To ensure the quality of the experience for all guests, late arrivals will not be admitted and will not be rescheduled or receive a refund.
All sales are final.
In the event Moody Center cancels a tour, guests will be refunded. Turnaround time for processing refunds is approximately 30 days.
In the event Moody Center cancels a tour, guests will be refunded. Turnaround time for processing refunds is approximately 30 days.
The Facility prohibits any person from using, possession, carrying, displaying, or distributing any of the following items on, at, or within the Facility, except as otherwise stated within this policy:
Alcohol, cigarettes, tobacco products, vaporizers, and drugs (including but not limited to marijuana and products containing THC)
Animals (unless a service animal as defined by the Americans with Disabilities Act – ADA – and in accordance with Service Animal Policy)
Artificial noisemaking devices of any kind including but not limited to whistles, air horns, or plastic horns such as vuvuzelas
Bags, packs, and luggage that are not in compliance with the Bag Policy
Banners, flags, flag poles, signs, or similar items
Cameras (see Recording Equipment below)
Distracting and dangerous items such as frisbees, balloons, beach balls, inflatables, laser pointers, light sticks flashlights, or other projectiles
Drones (UAS-Unmanned Aircraft Systems) or other model aircraft
Explosives, including but not limited to explosive materials, fireworks, components, or parts
Hazardous items including but not limited to fuels, torches, lighter fluid, chemicals, paint thinners, batteries, or aerosols
Laptops and tablets, along with their accessories and similar devices, are prohibited except by Facility, team, league, or performance personnel with a valid working purpose, or by media and broadcast personnel with appropriate Facility credentials.
Packages or parcels of any kind, regardless of packaging
Selfie Sticks or telescopic devices, including but not limited to tripods, bipods, monopods, camera poles, or similar devices
Sporting equipment including but not limited to basketballs, sticks, bats, or other sports equipment
Strollers and wagons
Tobacco and/or smoking products, including cigarettes, e-cigarettes, vaporizers, cigars, lighters, marijuana, smokeless tobacco, and any other product, item, or device related to the consumption of tobacco or THC.
Tools, razor blades, razor-type blades, box cutters, letter openers, or scissors
Umbrellas
Weapons (as defined above and in Weapons Policy – SEC-E-513), including but not limited to actual, toy, or replica:
1. Guns, firearms, firearm components/parts, ammunition and/or gun powder
2. Knives of any size, brass knuckles, black jacks, or kubatons
3. Martial arts weapons, night sticks, nunchucks, billy clubs, bats, stunguns/tasers, self-defense sprays, mace, pepper spray, sticks, or poles
Any other items deemed by the NCAA, NBA, or Facility personnel to be inappropriate, dangerous, or challenging to public safety in their league and/or Facility’s sole discretion.
Replica, toy, or antique representations of any the above items are also prohibited.
Alcohol, cigarettes, tobacco products, vaporizers, and drugs (including but not limited to marijuana and products containing THC)
Animals (unless a service animal as defined by the Americans with Disabilities Act – ADA – and in accordance with Service Animal Policy)
Artificial noisemaking devices of any kind including but not limited to whistles, air horns, or plastic horns such as vuvuzelas
Bags, packs, and luggage that are not in compliance with the Bag Policy
Banners, flags, flag poles, signs, or similar items
Cameras (see Recording Equipment below)
Distracting and dangerous items such as frisbees, balloons, beach balls, inflatables, laser pointers, light sticks flashlights, or other projectiles
Drones (UAS-Unmanned Aircraft Systems) or other model aircraft
Explosives, including but not limited to explosive materials, fireworks, components, or parts
Hazardous items including but not limited to fuels, torches, lighter fluid, chemicals, paint thinners, batteries, or aerosols
Laptops and tablets, along with their accessories and similar devices, are prohibited except by Facility, team, league, or performance personnel with a valid working purpose, or by media and broadcast personnel with appropriate Facility credentials.
Packages or parcels of any kind, regardless of packaging
Selfie Sticks or telescopic devices, including but not limited to tripods, bipods, monopods, camera poles, or similar devices
Sporting equipment including but not limited to basketballs, sticks, bats, or other sports equipment
Strollers and wagons
Tobacco and/or smoking products, including cigarettes, e-cigarettes, vaporizers, cigars, lighters, marijuana, smokeless tobacco, and any other product, item, or device related to the consumption of tobacco or THC.
Tools, razor blades, razor-type blades, box cutters, letter openers, or scissors
Umbrellas
Weapons (as defined above and in Weapons Policy – SEC-E-513), including but not limited to actual, toy, or replica:
1. Guns, firearms, firearm components/parts, ammunition and/or gun powder
2. Knives of any size, brass knuckles, black jacks, or kubatons
3. Martial arts weapons, night sticks, nunchucks, billy clubs, bats, stunguns/tasers, self-defense sprays, mace, pepper spray, sticks, or poles
Any other items deemed by the NCAA, NBA, or Facility personnel to be inappropriate, dangerous, or challenging to public safety in their league and/or Facility’s sole discretion.
Replica, toy, or antique representations of any the above items are also prohibited.