FAQs

GENERAL INFO

Moody Center will host the biggest and best acts in the music industry. In addition to serving as the new homecourt of Texas Longhorns basketball, the new arena will also host family, sport and community events.
The arena will be located on the University of Texas campus at 2001 Robert Dedman Drive Austin, TX 78712.
Austin-based Academy Award winner Matthew McConaughey will act as the “Minister of Culture” of the venue, ensuring Longhorn and Austin cultures are properly represented, thus creating a fan experience that is authentic to Austin and unlike any other venue in the country.
Moody Center is a 15,000+ seat venue with the largest event floor in the nation which will allow for a more intimate experience for spectators closest to the stage. 
Moody Center has the capability to be transformed into a 10,000-seat venue for basketball games, providing the opportunity for Longhorns fans and students to feel a part of the game.
Spring of 2022.
Moody Center is being constructed on land owned by the University of Texas. The $338 million venue is being privately-financed through a unique partnership between Oak View Group, Live Nation/ C3 Presents, Matthew McConaughey and The University of Texas at Austin.
Moody Foundation is a Galveston-based charitable group. The arena will be named Moody Center in honor of a $130 million gift from the Moody Foundation.
It is the largest gift the Moody Foundation has ever given to an organization and represents one of the largest gifts to the University of Texas. Previous local donations from the foundation include $50 million to the Moody College of Communications and $20 million to the Blanton Museum of Art.
Our partner, Live Nation in conjunction with their subsidiary C3 Presents, reaches over 71 million fans at 26,000 events in nearly 200 venues worldwide. The Live Nation/ C3 Presents team will assist in bringing first-class entertainment to Austin and Moody Center.
Sign up for our newsletter and follow us on socials to be the first to know about upcoming show announcements, event updates, access to exclusive pre-sales, and more.
Oak View Group (OVG) is a global sports and entertainment company founded by Tim Leiweke and Irving Azoff in 2015. OVG is focused on being a positive disruption to business as usual in the sports and live entertainment industry and currently has eight divisions across six global offices (Los Angeles, New York, London, Seattle, Austin, and Philadelphia).
Moody Center is committed to following CDC guidelines to ensure the arena presents an environment in which our guests can feel comfortable and safe. Moody Center will employ a mix of cutting-edge sanitization technologies paired with operational staffing, contactless technology and cleaning solutions to ensure the health and safety of patrons and staff.

PREMIUM

For more information about Premium Suites and Concert Memberships, please visit the Premium Experience page.
For more information about Concert Memberships, please visit the Premium Experience page
By placing a Concert Membership Deposit, you are securing your priority spot in line to purchase club seats at Moody Center. Concert Memberships include club seats in the lower bowl, exclusive club access and other amenities for Moody Center concerts, family shows and other world-class events. University of Texas Basketball games are not included in Concert Memberships. For more information about Concert Memberships, please visit the Premium Experience page
To place your deposit, please visit this page. Deposits are available starting 10am on April 29, 2021.
To secure your place in line for the seat selection process, you will need to place a refundable deposit of $100 or $250 USD per seat.
Yes, deposits will be refundable should you waive your spot in the seat selection process.
Yes, deposit funds will go towards your Concert Membership.
Following your deposit purchase, a Moody Center sales representative will call you and offer assistance to identify the number of seats to fit your needs.
After you place a deposit, you will receive a confirmation email for your purchase. A Moody Center sales representative will follow up with you and provide more information about the seat selection process and your priority window.
The club seat selection process will begin late Spring 2021.
For more information about Premium Experiences, please fill out the form on the Premium Experience page.

COMMON BOX OFFICE QUESTIONS

Tickets for shows and events at Moody Center may be purchased online at www.ticketmaster.com or by using the Ticketmaster App on your mobile device. 
Visit our Upcoming Events calendar for more info on future events at Moody Center!
If any event is cancelled or rescheduled at Moody Center, please contact the original point of purchase for refund details. For other ticketing related questions or concerns, please contact Ticketmaster support at help.ticketmaster.com or by phone at 800-653-8000.
Moody Center Box Office and Ticketmaster are the only authorized ticket vendors for all non-UT events taking place at Moody Center. Tickets purchased from any other source may not be valid. Moody Center is not able to honor, replace or refund invalid tickets. If you purchase tickets from an unauthorized agent in the secondary market, you may run the risk of purchasing counterfeit or invalid tickets.
The only authorized ticket resale service for Moody Center event tickets is Ticketmaster’s Ticket Exchange. Ticket Exchange is an online service that enables premium and fan-to-fan transactions. More information on Ticket Exchange.
Fans can pay for tickets using a valid debit or credit card (Visa, MasterCard, American Express, Discover or mobile wallets (currently includes Apple Pay). Cashless options are highly encouraged for contactless payment. 
Moody Center events use digital tickets for mobile entry to access the arena for most events. Digital tickets are a mobile form of ticket delivery from Ticketmaster. A digital ticket contains a QR code that is accessible using the TM App from the App Store or the TM App from Google Play on your smartphone. Guests present their phone at the gate with the QR code visible. The QR code will be scanned at the gate and a seat locator will be printed indicating seat location(s).