Safety and Sanitization

All tour dates at Moody Center will follow all government mandates, guidance from public health authorities, and CDC guidelines.  Enhanced health and safety policies may be put in place at any time for concerts at the discretion of the artist or tour. For the most current COVID-19 information relating to a specific event at the venue, please visit the Upcoming Events page and click on the “MORE INFO” button by the show.

In the wake of the COVID-19 pandemic, Oak View Group is instituting a number of policies and procedures to ensure that the fan experience at Moody Center is safe and enjoyable:

We have reviewed ventilation performance to increase the effective ventilation rate per occupant.

We will work to optimize air filtration at 100% fresh air delivery to maximize ventilation rate in response to climate conditions and occupancy. When appropriate in smaller spaces, Moody Center has the ability to supply portable HEPA filtration upon request.
We will be Sharecare VERIFIED, a designation showing our venue is verified on a full range of expert validated health and safety protocols, providing instantly recognizable third-party assurance that gives fans peace of mind.

We are employing the latest sanitization solutions including the use of long-term protectants and sanitizers to minimize pathogens on all surfaces.
We encourage the use of mobile or cashless transactions for parking, ticketing, food & beverage, and concert merchandise.

We utilize Flow Through Security Screening.

Grab and go food and beverage options available throughout the arena to reduce guest and staff interactions-
Hand sanitizer stations will be widely available throughout the arena.
We are developing and evolving our policies and protocols that may change with the latest scientific and medical information.

Sharecare Health Security VERIFIED™ with Forbes Travel Guide

Moody Center is Sharecare Verified, which means that the operations team has utilized the Sharecare Health Security VERIFIED™ platform and process to confirm adherence to more than 140 expert-validated standards across more than 600 checkpoints, including health and hygiene protocols, air and water management, the attendee experience, and health safety communication with patrons and employees. Moody Center joins over 1000 travel, entertainment, and hospitality venues that have utilized the Sharecare Health Security VERIFIED™ platform.