Thursday / Nov 13 / 2025
BILLIE EILISH
HIT ME HARD AND SOFT: THE TOUR
Special Guest: Men I Trust
Event Details:
BILLIE EILISH FAN FAQ
BILLIE EILISH: HIT ME HARD AND SOFT: THE TOUR
Ticketmaster is the only official online ticket retailer of Moody Center events. Purchasing from any other site puts you at risk of not only ticket fraud but also identity theft.
PLAN YOUR TRIP TO MOODY CENTER
- Clear bag policy
- Frequently Asked Questions
- PARKING
- General Admission fan information listed below [updated 11/9/25]
GENERAL ADMISSION FAN INFORMATION:
We Are Happier Than Ever! Billie Eilish is making her Moody Center debut with TWO SOLD-OUT shows on November 13 & 14. Support by Men I Trust. Get in the know before you get #inthemood.
👕 Early merch: 3:00pm on Dell Technologies Plaza
🚗 Parking: 5:00pm
🚪Doors: 6:00pm
🎵Show: 7:00pm
To help everything run smoothly, we’re offering a numbered wristband system for general admission pit ticket holders.
GA INSTRUCTIONS – [Applies to each day]:
⏰ 9AM–12PM: GA ticketholders for that day can stop by to pick up a numbered wristband. You must show your ticket to enter the waiting area, and each person may only pick up one wristband. The wristband waiting area is noted on the map above in ORANGE. Wristbands will only be distributed after 9AM. Arriving prior to 9AM won’t give you an advantage and may result in your relocation to the back of the line. Our goal is to keep the process fair and enjoyable. If the line gets a little hectic, our team may step in to help reorganize as needed. We appreciate everyone’s patience and cooperation if adjustments are required.
⏰ 4–5PM: Fans with numbered wristbands can return and line up in order. The GA entry line is noted on the map above in BLUE.
⏰ 5PM: The pre-numbered line will officially close at 5PM. Anyone arriving after that time (with or without a wristband) will join the GA line behind the wristbanded group.
Participation in the wristband system is completely optional; you do not have to arrive early.
IMPORTANT NOTES:
- Camping is strictly prohibited anywhere on the University of Texas property, including at or near Moody Center. No ticket holders are allowed on site prior to 9am day of show.
- Fan-made wristbands will not be honored. For fairness, the venue will not engage with “line leaders”.
- Moody Center reserves the right to deny entry to any ticket holder for any reason. Disrespect toward staff, security, or fellow fans will not be tolerated.
- Our team will be on site throughout the day to ensure a safe, organized, and exciting show experience. Thanks for your cooperation and for being part of two incredible days at Moody Center!
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